Privacy Policy

At BrinksGlobal ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal and corporate data. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, use our logistics platform, or engage our freight and supply chain services.

1. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal Identifiers: Name, email address, phone number, billing and shipping addresses.
• Corporate Information: Company name, tax identification numbers, and authorized representative details.
• Shipment & Cargo Data: Bill of Lading details, HS codes, cargo value, weight, dimensions, and dangerous goods declarations.
• Technical Data: IP addresses, browser types, operating systems, and device identifiers collected via cookies and server logs.
• Financial Data: Bank account details and credit information necessary for invoicing and customs duty payments.

2. How We Use Your Information

We utilize the collected data to operate our business efficiently and comply with international trade laws. Specifically, we use your information to:

• Process, track, and deliver your freight shipments across our global network.
• Prepare and submit mandatory documentation to customs and border protection authorities.
• Calculate freight rates, generate invoices, and process payments.
• Provide proactive alerts regarding shipment delays, port congestion, or route deviations.
• Improve our website functionality, user experience, and supply chain analytics.
• Comply with legal obligations, including anti-money laundering (AML) and sanctions screening.

3. Disclosure of Your Information

We do not sell your personal information to third parties. However, to facilitate global logistics, we must share specific data with:

• Carriers & Transport Providers: Airlines, ocean carriers, and trucking companies to execute the physical movement of your cargo.
• Government & Customs Authorities: As required by law for import/export clearance, security screenings (e.g., AMS, ENS), and trade compliance.
• Professional Advisors: Legal, accounting, and insurance partners when necessary for dispute resolution or claims management.

4. Data Security and Retention

We implement robust, industry-standard technical and organizational security measures—including encryption at rest and in transit, access controls, and regular penetration testing—to protect your data against unauthorized access, alteration, or destruction. We retain personal and shipment data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by international trade and tax regulations (typically 5 to 7 years).

5. Your Legal Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the right to access, correct, update, or request the deletion of your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please contact our Data Protection Officer at support@brinksglobalshipping.com.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
BrinksGlobal Legal Department
HA-Yarkon Street 33, Bnei Brak,
5120421, Israel
Email: support@brinksglobalshipping.com